Question: How much is shipping to X?

Answer: Please use the shipping calculator located in the shopping cart. Just add the item(s) you wish to purchase, then enter your zip/postal code. You will get quotes from a variety of shipping methods.

 

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Question: I live in the area and was wondering if you have a retail shop.

Answer: Unfortunately, no. I am currently online only. I work hard to offer value to the customer and a retail store will only provide more costs at this point. I can say "I've been there, and done that!"

 

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Question: Why is there no phone number under "contact info?"

Answer: I used to post my phone number for contact, but I started to get too many telemarketing calls. It got to the point where the telemarketing calls were seriously hindering the customer calls. I am still debating about posting it again, but for right now just use the contact form located under "contact us."

If you do need to talk with me, no problem. Include that in the message and I'll send you my phone number. If you prefer not to make the call, simply include a phone number where you can be reached, and I'll call you. Believe me, I'll call you. I call EVERYBODY back.

 

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Question: Do you offer volume discounts?

 

Answer: Yes, if this is for a group of friends or a sanctioned team, you'll get the same discount. Orders will need to be in larger qty's. I need at least three framesets or three wheelsets to consider a discount.

 

Please keep in mind that our prices are already competitive.

 

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Question: Do you sponsor teams or clubs?

 

Answer: Absolutely, this is where we get our name from! We offer volume discounts for teams or groups. The discount percentage increases dependent on the dollar amount purchased. Discounts start at 20% and go up from there. Some vendors such as ZIPP, HED, and others are excluded from these volume prices.

 

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